RULES FOR PURCHASE - SALE OF GOODS

1. Concepts

1.1. The seller is the private legal entity "MDS projektai" registered in the Vilnius branch of the Register of Legal Entities of the Republic of Lithuania VĮ "Registrų centras", legal entity code 304445716, VAT payer code LT100010665010, registered office address 13, Linkmenų, Vilnius 09300.

1.2. BeBetono.lt is an electronic store located at bebetono.lt.

1.3. Buyer - 1) an able-bodied natural person, that is, a person who has reached the age of majority, whose capacity is not limited by court order; 2) a minor between fourteen and eighteen years of age who has the consent of his parents or guardians, except in cases where he is emancipated; 3) legal entity; 4) duly authorized representatives of all the above-mentioned persons.

1.4. Parties - Buyer and Seller together.

1.5. Seller's partner - a legal entity: 1) selling goods or providing services on bebetono.lt, as well as a legal entity used to fulfill the Buyer's order; 2) bebetono.lt, with which joint actions or projects are carried out, is published on the web pages of this legal entity or in any media where the action or project of bebetono.lt and this legal entity will be described.

1.6. Personal data - any information related to a natural person - a data subject whose identity is known or can be directly or indirectly determined using data such as a personal code, one or more physical, physiological, psychological, economic, cultural or social characteristics characteristic of a person signs

1.7. The rules are these "Rules for buying and selling goods in the bebetono.lt electronic store".

1.8. Account - the result of the Buyer's registration on bebetono.lt, which creates an account that protects his personal data and order history.

1.9. Privacy policy – a document approved by the Seller, which contains the basic rules for the collection, accumulation, processing and storage of Personal data using bebetono.lt.

2. General provisions

2.1. The buyer approves the Rules after familiarizing himself with them and ticking the box next to the statement "I have familiarized myself with the rules for buying and selling goods in the bebetono.lt electronic store and I agree with them". The Rules approved in this way are a binding legal document for the Parties, which determine the rights and obligations of the Buyer and the Seller, the terms of purchase and payment for goods, the order of delivery and return of goods, the responsibility of the parties and other conditions related to the purchase and sale of goods on bebetono.lt.

2.2. The buyer, creating an account on bebetono.lt, confirms the Rules during the first registration. After the Buyer approves the Rules during the first registration (account creation), a long-term purchase-sale agreement is concluded between the Buyer and the Seller. The Rules approved at the time of the first registration apply to all purchases by the Buyer until the updated Rules are published. Information about updates to the Rules is available on the website.

2.3. Only Buyers, as defined in Clause 1.3 of the Rules, have the right to buy bebetono.lt. By approving the Rules and having familiarized himself with the Privacy Policy (Clause 2.4 of the Rules), the buyer confirms that he has the right to buy goods on bebetono.lt.

2.4. In the event of necessity or in the presence of circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules. Buyers will be informed about this when logging in to bebetono.lt or buying goods for the first time after the entry into force of the new version of the Rules.

2.5. The Buyer must familiarize himself with the information approved by the Seller and published publicly privacy policy. The Buyer expresses consent or disagreement with specific ways of using the Buyer's Personal Data in accordance with the procedure provided for in the Privacy Policy itself.

2.6. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases, the Buyer is responsible for providing the Seller with a working e-mail address belonging to the Buyer.

3. Ordering goods, moment of creation of purchase-sale legal relationship

3.1. The buyer can order goods on bebetono.lt by choosing one of the following methods:

3.1.1. by registering online at bebetono.lt (by entering your registration name and password);

3.1.2. without registering online at bebetono.lt;

3.1.3. by phone;

3.1.4. in stores.

3.2. When ordering goods in one of the ways specified in Clauses 3.1.1 - 3.1.2 of the Rules, the Buyer must specify his Personal data required for the proper execution of the goods order provided for in the Privacy Policy in the relevant information fields provided by the Seller.

3.3. The provisions of the Rules and Privacy Policy apply to Buyers who have placed an order for goods by phone or in Stores. By placing an order, they agree to the Rules.

3.4. When the Buyer, after choosing the goods or services to be purchased and creating a basket of goods, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that a purchase-sale legal relationship has arisen between the Seller and the Buyer and a purchase-sale contract has been concluded. The Seller sends the Buyer a link to the valid Rules together with the order confirmation to the e-mail address specified by the Buyer.

3.5. By approving the Rules, the Buyer gives his consent that the instructions for the product(s) he ordered will be provided in Lithuanian no later than at the time of delivery of the product(s) in accordance with the procedure provided for in the Rules and Privacy Policy to the Buyer's Seller to the specified email address. All essential information about the product and its features is provided in the product description on bebetono.lt.

3.6. Each Buyer's order is stored in the bebetono.lt database.

4. Buyer's rights

4.1. The buyer has the right to purchase goods and order services on bebetono.lt in accordance with the procedure established by these Rules.

4.2. The buyer has the right to refuse the order in accordance with the procedure established by these Rules.

4.3. The buyer has the right to withdraw from the contract in accordance with the procedure established by these Rules.

4.4. The buyer has the right to exchange or return the purchased goods in accordance with the rules.

4.5. The buyer has other rights established in these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

5. Obligations of the buyer

5.1. The buyer, using bebetono.lt, must fulfill his obligations, comply with these Rules, the Privacy Policy, other conditions clearly indicated by bebetono.lt, and not violate the laws of the Republic of Lithuania.

5.2. The buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules. After choosing to pick up the goods at the Store, the Buyer must pick them up at the chosen Store within the terms specified in the Rules.

6. Seller's rights

6.1. The seller has the right to change, suspend or terminate the operation of certain functions of bebetono.lt or part of them, as well as to change the arrangement of elements on bebetono.lt.

6.2. The seller has the right to suspend or terminate the activity of bebetono.lt. In this case, all accepted and confirmed orders of Buyers are completed and new orders are not accepted.

6.3. In the event of a significant change in the conditions for the provision of services (e.g. changes in market conditions, legal acts, etc.), the seller has the right to change the scope or method of provision of services provided by bebetono.lt, to suspend or terminate the provision of services or part of them, to charge for services or part of services . If the buyer expresses disagreement, his order is cancelled.

6.4. If the Buyer tries to harm the stability and security of bebetono.lt work or fails to fulfill his obligations, the Seller has the right to immediately and without prior warning limit or suspend the Buyer's ability to use bebetono.lt or, in exceptional cases, cancel the Buyer's Account.

6.5. The Seller has the right to cancel the Buyer's order without prior warning, if the Buyer, having chosen the payment methods provided for in clauses 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) working days.

6.6. When the Buyer chooses the payment method provided for in Clause 8.2.3 of the Rules, the Seller, in the event of uncertainty regarding the information provided in the order, has the right to contact the Buyer using the details specified in the order. In this case, the term of delivery of the goods starts counting from the day of contact with the Buyer. The Seller has the right to cancel the Buyer's order without prior notice to the Buyer, i) if the Seller fails to contact the Buyer within 2 (two) working days after placing the order, or ii) if the Buyer does not provide the Seller with the requested information by the deadline specified by the Seller, or iii) if the Buyer does not provide the Seller with his consent for checking personal data.

6.7. The Seller has the right, at his own discretion, without the separate consent of the Buyer, to divide the purchase of the goods he has chosen to purchase (the goods in the basket) into separate orders, unless the Buyer wishes to purchase the goods in the basket by placing a single order before confirming the orders. In case of such breakdown, the price of additional services for a specific order (e.g. delivery of goods, delivery, etc.) is broken down for individual orders accordingly, and therefore may differ from the price of the services indicated in the description of the specific product.

6.8. The seller has other rights established in these Rules, Privacy Policy, other bebetono.lt documents and legal acts of the Republic of Lithuania.

7. Obligations of the seller

7.1. The Seller undertakes to enable the Buyer to use the services provided by bebetono.lt under the conditions set out in these Rules and other bebetono.lt documents.

7.2. The Seller undertakes to clearly and comprehensibly provide bebetono.lt to the Buyer with the information stipulated in Article 6.2287 of the Civil Code of the Republic of Lithuania.

7.3. The seller undertakes to respect the privacy of the buyer. Personal data of the Buyer shall be processed only in accordance with the Rules, Privacy Policy and legal acts of the Republic of Lithuania.

7.4. Before submitting the order, inform the Buyer about the suspension or termination of bebetono.lt functions that are significant for the fulfillment of the order, as well as the changes specified in clauses 6.2 - 6.3 of the Rules. Providing information to bebetono.lt is considered appropriate information. After the Seller has already accepted to fulfill the Buyer's order, the Buyer is informed about the suspension or termination of bebetono.lt functions relevant to the fulfillment of this order by one of the contact details specified by the Buyer (by phone, SMS message or e-mail).

7.5. Under the conditions stipulated in the rules, the Seller undertakes to provide the goods ordered by the Buyer and to accept the goods returned by the Buyer.

7.6. If, due to important circumstances, the Seller is unable to deliver the ordered product to the Buyer, he undertakes to offer the Buyer an analogous or similar product as far as possible. If the Buyer refuses to accept the product, which was offered as analogous or similar, the Seller undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if prepayment was made, and in all cases to cancel the order.

7.7. The Seller, not agreeing to the Buyer's requirements, must provide the user with a detailed, motivated written answer no later than within 14 (fourteen) calendar days from the date of receipt of the Buyer's application, unless the legal acts of the Republic of Lithuania and the European Union stipulate otherwise.

7.8. The Seller undertakes to fulfill other obligations imposed on the Seller in the Rules, Privacy Policy and legal acts of the Republic of Lithuania.

8. Product prices, payment procedure and terms

8.1. The prices of the goods in the order formed by bebetono.lt are indicated in euros, including the amount of VAT valid at that time according to the legislation.

8.2. The Buyer can pay for the ordered goods in one of the following ways (the choice may be limited at the Seller's discretion):

8.2.1. using electronic banking;

8.2.2. Bank transfer;

8.2.3. in cash or by bank card during delivery/collection of goods;

8.2.4. using the service of conclusion of consumer credit agreements provided by leasing companies;

8.3. When the Seller receives payment for the goods or confirmation of the financing of the purchase is received (if the Buyer has chosen the payment method established in clauses 8.2.4 - 8.2.5 of the Rules), the order for the goods is confirmed and the delivery deadline for the goods begins.

8.4. By approving the Rules, the Buyer agrees that the documents for the purchase of goods - VAT invoices, which are also the goods' warranty vouchers - will be submitted to him electronically to the e-mail address specified in the Buyer's registration form immediately after the completion of the order. VAT invoices indicate the selected goods, their quantity, discounts granted, the final price of the goods, including all taxes, and other data required to be approved by legal acts regulating accounting.

8.5. The price of the goods cannot change after the Seller has confirmed the order, except in cases where the price of the goods has changed due to a technical error in the information systems, the correction of obvious (inadvertent) errors or other objective and essential reasons beyond the control of the Seller (in the presence of evidence supporting these reasons). If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may cancel the order by informing the Seller about this within 2 (two) working days. Upon cancellation of the order in accordance with the procedure provided for in this point, all amounts paid by the Buyer are returned to the Buyer.

8.6. An administration fee of €2.99 (including VAT applicable at that time) applies to a basket of goods, the total price of which does not exceed €9.99 (including VAT applicable at that time). By approving the Rules, the Buyer agrees to the procedure for applying the administration fee specified in this point and undertakes to pay it to the Seller. In the cases where the money for the goods is returned to the Buyer in the cases provided by the Rules, the administration fee is also returned to him, if the Buyer had paid it.

9. Delivery of goods

9.1. When ordering goods, the Buyer can choose one of the methods of presenting the goods, specified in clauses 9.2 - 9.5 of the Rules. The terms and prices of goods delivery are provided HERE.

9.2. If the Buyer chooses the home delivery service during the order:

9.2.1. The buyer undertakes to indicate the exact place of delivery of the goods.

9.2.2. The buyer undertakes to accept the goods himself. When accepting goods, it is necessary to present a valid personal identification document (identity card, passport or new model driver's license). If the Buyer cannot accept the goods himself, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong person.

9.2.3. The goods are delivered by the Seller or his authorized representative.

9.2.4. Delivery of the ordered goods is not included in the home delivery service fee.

9.3. If the Buyer chooses to pick up the goods at one of the branches of the Lithuanian Post Office during the order:

9.3.1. The ordered goods must be collected no later than within 3 (three) working days after the Seller informed the Buyer by e-mail or SMS message that the goods can be collected.

9.3.2. The goods can be collected not only by the recipient specified in the order, but also by another person specified at the time of placing the order. When picking up goods, it is necessary to have with you and present a valid personal identity document (identity card, passport or new model driver's license) to the employee of the Lithuanian Post Office.

9.3.4. The service for picking up goods at Lithuanian Post Offices is not provided:

9.3.4.1. If the total weight of the ordered goods is greater than 20 (twenty) kg.

9.3.4.2. If the general dimensions of the ordered goods do not allow the implementation of this service. In this case, the product order does not indicate that such a service is provided.

9.3.4.3. If when ordering the product, the information about the delivery methods does not indicate that such a service is provided.

9.4. The buyer can pick up the goods free of charge at one of the Stores. If the Buyer chooses the following method when placing an order:

9.4.1. The ordered goods must be collected no later than within 3 (three) working days after the Seller informed the Buyer by e-mail that the goods can be collected.

9.4.2. The goods can only be collected by the person who placed the order or the person indicated at the time of placing the order. When picking up the goods, it is necessary to have with you and present to the Seller's employee a valid identity document (identity card, passport or new driver's license).

9.5. If the Buyer chooses the delivery of the Goods to the Omniva postal machine or to the self-service terminal of LP EXPRESS parcels when placing the order:

9.5.1. Goods weighing less than 30 kg can be picked up at Omniva post machines or LP EXPRESS parcel self-service terminals. Goods heavier than 30 kg are not delivered to postal machines and parcel self-service terminals.

9.5.2. The shipment must be collected from the Omniva post machine within 7 (seven) calendar days after the Seller informed the Buyer by e-mail that the product can be collected. The shipment must be collected from the self-service terminal of LP EXPRESS parcels within 5 (five) calendar days after the Seller informed the Buyer by e-mail that the product can be collected

9.5.3. To describe the terms of delivery and the fee applicable to the Buyer HERE.

9.6. The Seller provides the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the delivery terms and other conditions. If the Seller does not deliver the goods within the set deadline and the Parties do not agree on an additional deadline for the delivery of the goods, the Buyer may use the right established in Clause 11.1 of the Rules - to refuse the contract for the purchase and sale of goods or services.

9.7. The Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties unrelated and/or independent of the Seller or due to circumstances beyond the control of the Buyer.

9.8. During the delivery of the goods to the Buyer, the Buyer must together with the Seller or his authorized representative check the condition of the shipment and the item(s) and sign the shipment transfer - acceptance document. After the buyer signs the consignment transfer - acceptance document, it is considered that the goods have been handed over in a suitable condition, there are no damages, the basis of which cannot be attributed to a factory defect, and there are no inconsistencies in the product(s) assembly (such as can be determined during the external inspection of the goods). Having noticed that the packaging of the delivered product is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not complete, the Buyer must note this in the product transfer - acceptance document and , in the presence of the Seller or his representative, to draw up a free-form act of violation/nonconformities of the shipment and/or product(s). If the Buyer does not perform these actions, the Seller is released from responsibility for damage to the goods, when the basis for the occurrence of such damage is not a factory defect, and for discrepancies in the product package only if these discrepancies can be determined during an external inspection of the goods.

9.9. The risk of accidental loss or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer.

9.10. If, based on Clauses 9.2 - 9.6 of the Rules, the Buyer does not pick up the goods within the specified time or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives contact the Buyer regarding another time and/or method of delivery of the goods. If the Buyer still does not collect the goods or fails to deliver them, such goods will be returned to the Seller, the order will be canceled and the Buyer will be refunded the money paid for the goods, after deducting the bank charges applicable to the Seller for the bank transfers made, the delivery charge of the goods, if applicable, and the administration fee , provided for in clause 8.7 of these Rules, if it was applied.

9.11. If, based on clauses 9.2 - 9.5 of the Rules, the Buyer does not pick up the goods within the specified period or fails to deliver them to the Buyer and the Buyer has not paid for the goods, such goods are returned to the Seller, and the order is cancelled.

10. Product quality guarantee and expiration date

10.1. The characteristics of each product sold by bebetono.lt are indicated in the product description attached to each product.

10.2. The goods offered by the seller for purchase are of suitable quality, that is, the characteristics of the goods correspond to the description of the goods. The product complies with the consumer sales contract if:

10.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product that the Seller provided as an example or model when promoting that product on bebetono.lt;

10.2.2. the product is suitable for the purpose for which products of this type are normally used;

10.2.3. the product meets the quality indicators that are usually typical of the same type of product and that the Buyer can reasonably expect based on the nature of the product and the public statements made by the manufacturer, its representative or the seller of the product, including advertising and labeling of the product, regarding the product's specific characteristics.

10.3. The seller is not responsible for the fact that the size, shape, color or other parameters of the goods on bebetono.lt may not correspond to the real size, shape, color or other parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons beyond the control of the Seller. The buyer is recommended to read the product description.

10.4. The seller provides a quality guarantee valid for a certain period of time for different types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods or together with the goods' invoice, which corresponds to the guarantee sheet.

10.5. The quality guarantee provided by the seller does not limit or constrain the rights of consumers, which are established for them by legal acts after purchasing a product or service of inappropriate quality.

10.6 The seller does not provide warranty maintenance services for the goods (except for simple checks of the functioning of the goods that do not require special knowledge):

10.6.1. if the center(s) providing warranty service is outside the Republic of Lithuania, the Seller organizes the shipment of the Goods to such center(s);

10.6.2. if the center(s) providing warranty service is located in the Republic of Lithuania, the Buyer is directed to such center(s).

10.7. The information on the media is not covered by the warranty. Costs for data loss or recovery are not covered.

10.8. In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.

11. The right to refuse the purchase and sale agreement, the procedure for returning and exchanging goods

11.1. The right to withdraw from the sales contract

11.1.1. The buyer has the right to withdraw from the contract of sale of goods without giving a reason within 14 (fourteen) days by notifying the seller. The Buyer cannot use this right after concluding one of the contracts listed in Article 6.22810, Part 2 of the Civil Code of the Republic of Lithuania.

11.1.2. The Buyer shall notify the Seller of the cancellation of the sales contract in one of the following ways: by filling sample contract cancellation form or by providing a clear statement setting out his decision to withdraw from the contract. The contract cancellation notice is sent by e-mail. by mail info@bebetono.lt. After receiving the Buyer's notification, the Seller immediately sends a confirmation of receipt of the notification.

11.1.3. The period of 14 (fourteen) days provided for using the right of withdrawal from the sales contract is calculated as follows: a. when a purchase-sale agreement is concluded, - from the day the Buyer or the person designated by him, excluding the carrier, receives the ordered goods; b. if the Buyer has ordered more than one product in one order and the goods are delivered separately, - from the day on which the Buyer or the person indicated by him, excluding the carrier, receives the last product; c. if the goods are delivered in different lots or parts, - from the day on which the Buyer or the person designated by him, except for the carrier, receives the last lot or part; d. if a contract is concluded for regular delivery of goods within a specified period, - from the day on which the Buyer or the person indicated by him, excluding the carrier, receives the first goods.

11.1.4. If the Buyer has refused the purchase-sale contract before the goods have been delivered to him, the Seller formalizes such refusal of the Buyer as a rejection of the order and accordingly informs the Buyer about this at the e-mail address specified by him.

11.1.5. If the Buyer has refused the purchase-sale contract after the goods have already been delivered, or he has collected them, the provisions provided for in Clause 11.6 of the Rules shall apply.

11.2. Seller's additional money back guarantee

11.2.1. After 14 (fourteen), but before 30 (thirty) days have passed from the day of delivery or collection of the goods, the Buyer has the right to use the additional money-back guarantee provided by the Seller to the Buyer, if all returned goods are with authentic labels, protective bags and original packaging, disposable goods the packaging is not damaged, that is, the goods have not lost their appearance as they were sold.

11.2.2. The Buyer must notify about the intention to use this guarantee within 30 (thirty) calendar days from the day of handing over the goods to the Buyer. The message is sent by e-mail. by mail info@bebetono.lt, the returned goods must be specified in the message.

11.2.3. If notification is made within 14 (fourteen) calendar days from the day of handing over the goods to the Buyer, the provisions of Clause 11.1 of the Rules shall apply.

11.2.4. If notification is made after the expiry of the period of 14 (fourteen) calendar days, but no later than within 30 (thirty) calendar days from the day of handing over the goods to the Buyer, the Buyer bears all costs and risks related to the return of the goods. In all cases, the product must be returned to bebetono.lt before the end of a period of 30 (thirty) calendar days, calculated from the day of delivery or collection of the product.

11.2.5. The seller's additional money-back guarantee cannot be used if the following items are ordered:

11.2.5.1. gift cards;

11.2.5.2. packaged goods that have been unpacked after delivery and are unsuitable for return due to health or hygiene reasons;

11.2.5.3. baby clothes;

11.2.5.4. toys, baby toys, baby care products;

11.2.5.5. goods that were manufactured according to the Buyer's individual order or are obviously adapted to him, or which, due to their nature, cannot be returned to the Buyer due to the loss (loss) of their commercial properties, are perishable or expire;

11.2.5.6. Goods of the N-18 range;

11.2.5.7. Footwear;

11.2.5.8. Clothes.

11.2.6. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.

11.3. Rules for exchanging and returning goods of suitable quality

11.3.1. The buyer has the right within 14 (fourteen) days from the day of handing over the goods to replace the purchased goods with similar goods of different dimensions, shape, color, model or completeness. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices. The buyer's notification of the desire to exercise the right provided for in this clause of the Rules with the specified returned goods is sent by e-mail. by mail info@bebetono.lt.

11.3.2. If the Buyer does not like the shape, size, color, model or completeness of the purchased goods, the goods are exchanged and returned in accordance with the 2014 Law of the Government of the Republic of Lithuania. July 22 by resolution no. 738 of the approved "Rules of Retail Trade". Within the term provided for in Clause 11.3.1 of the Rules, the Buyer has the right to exchange and return all goods that are not included in this list:

11.3.2.1. tobacco and tobacco products;

11.3.2.2. perfumery, cosmetic and toilet preparations;

11.3.2.3. photographic and cinematographic goods;

11.3.2.4. printed books, reproductions and other articles of the printing industry;

11.3.2.5. fabrics;

11.3.2.6. carpeted floor covering, excluding carpets and rugs;

11.3.2.7. knitted underwear for men, boys, women or girls;

11.3.2.8. baby clothes;

11.3.2.9. pantyhose, stockings, socks and other similar articles;

11.3.2.10. men's, boys', women's or girls' undershirts, nightgowns, pajamas and the like;

11.3.2.11. bras, girdles, corsets and the like;

11.3.2.12. pearls, precious stones, precious metals and articles thereof, excluding artificial costume jewellery;

11.3.2.13. machines and mechanical devices;

11.3.2.14. electrical machines and installations, sound recording and reproducing and television video and sound recording and reproducing apparatus;

11.3.2.15. ground vehicles

11.3.2.16. ships, boats and floating devices

11.3.2.17. optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus;

11.3.2.18. watches;

11.3.2.19. music instruments;

11.3.2.20. weapons and ammunition;

11.3.2.21. furniture, bedding, lamps;

11.3.2.22. toys, games, except sports and angling equipment;

11.3.2.23. works of art, collectibles and antiques;

11.3.2.24. plants, animals and foodstuffs of suitable quality;

11.3.2.25. weighing and measuring goods that have been specially prepared, cut, cut and similar at the request of the user.

11.3.3. After receiving the goods, the Seller undertakes to replace them with the same goods only in the shape, size, color, model or completeness specified by the Buyer. If the Seller does not have a product suitable for replacement, he returns the money paid for the product to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification of the desire to exercise this right, and if the Buyer's Product is not returned to the Seller, the term provided for in this point is calculated from the day the Product is returned to the Seller.

11.3.4. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.3.5. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.

11.4. Rules for exchanging and returning goods of unsuitable quality

11.4.1. Defects in the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the procedure laid down in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.

11.4.2. If the Buyer has purchased goods of inappropriate quality and has noted this in the document of transfer - acceptance of the goods (if not noted, the provisions of Clause 11.3 of the Rules apply) or the inappropriate quality of the goods is manifested by a manufacturing defect that was present at the time of purchase of the goods or non-compliance with the specifications specified by the manufacturer, the Buyer may return the goods and may, at its option, require:

11.4.2.1. that the Seller removes the defects of the goods free of charge within a reasonable period of time, if the defects can be removed;

11.4.2.2. to reduce the purchase price accordingly;

11.4.2.3. that the product is replaced with an analogous product of suitable quality, except in cases where the defects are minor or were caused by the fault of the Buyer;

11.4.2.4. to return the price paid and to withdraw from the sales contract, when the sale of goods of inappropriate quality is a fundamental violation of the order.

11.4.3. The buyer can choose only one of the methods of protection of rights provided for in clause 11.4.2 of the Rules. The Buyer must declare his choice when returning the product. If, after the Buyer chooses the method provided for in point 11.4.2, the Seller does not have the opportunity to implement it, the Seller offers an alternative method provided for in point 11.4.2. The buyer does not have the right to change the chosen remedy. The buyer does not have the right to terminate the sales contract if the defect in the product is insignificant.

11.4.4. For the buyer to return the goods, it is necessary to comply with the following conditions:

11.4.4.1. notify the Seller about this by e-mail by e-mail info@bebetono.lt, the returned goods must be indicated in the message;

11.4.4.2. submit the document of purchase of the goods, the warranty card (if it was issued);

11.4.4.3. submit a free-form application.

11.4.5. The Buyer can exercise the right to return goods of inadequate quality within the quality guarantee period specified in the goods purchase document.

11.4.6. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods specified in the Rules.

11.4.7. The Buyer must pay for the costs of delivering the goods and the costs of returning the goods, and the Seller, who is convinced that the goods were returned due to inadequate quality, must reimburse the Buyer for the costs of delivery and return incurred by him, except for the exceptions provided for in the Rules. Clause 11.6 of the Rules applies to the return of goods.

11.4.8. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification about the goods of inappropriate quality, and if the goods are not returned by the Buyer to the Seller, the term provided for in this point is calculated from the day the Goods are returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.4.9. Money will not be returned for those goods that have been damaged intentionally or due to negligence (affected by chemicals, water, open fire, high temperature, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or not for their intended purpose .

11.4.10. Separate rules for returning goods of inappropriate quality may be provided in the warranty vouchers (guarantees) provided with them.

11.5. Exchange and return of goods after delivery of the wrong goods

11.5.1. If the wrong goods were delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) working days, inform the Seller about this by e-mail. by e-mail pagalba@pigu.lt or by calling the phone number +370 661 05555. The seller undertakes at his own expense to pick up such goods and replace them with suitable goods. In the event that the Seller does not have the ordered goods, he returns the money paid for the item(s) to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notice of withdrawal from the contract, and if the Buyer's Product is not returned to the Seller, the term provided for in this point is calculated from the day the Product is returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.5.2. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.

11.6. Procedure for returning goods and money

11.6.1. For goods purchased from bebetono.lt Partners, the Buyer must contact directly the specific bebetono.lt Partner from which the goods were purchased.

11.6.2. The Buyer can exercise the right to return the goods only if the deadline for returning the goods has not been missed. When returning goods, Rule 11.1. -11.3. in the cases specified in points, additional requirements apply: the product has not been damaged or has not substantially changed its appearance, nor has it been used - all returned products must be with authentic labels, protective bags and original packaging.

11.6.3. All gifts that were presented together with the purchased product must be returned at the same time, except in cases where the purchased product is returned due to its quality defects, and the gifts presented together with it due to their nature within the period from the purchase of the product to the day the defects of this product became apparent have been consumed or have expired for such gifts.

11.6.4. When returning goods, the Buyer must indicate the sender's address and properly pack the goods so that they are not damaged during shipping. Seller will not issue refunds for items damaged in shipping. The seller is not responsible for parcels that were sent improperly packed, with an incorrect address, as well as if parcels were lost or damaged during shipping.

11.6.5. If the Buyer purchased a set of goods on bebetono.lt, he must return the entire set of goods to the Seller, that is, the Buyer has the rights provided for the return of goods only in relation to all the goods in the set. In the event that at least one of the goods in the set does not meet the requirements stipulated in point 11.6.2 of the Rules, the Seller has the right to refuse to accept the returned whole set of goods.

11.6.6. After exercising the rights provided for in clauses 11.1-11.5 of the Rules, the buyer must fulfill the requirements for the return of the goods provided for in the Rules and follow the procedure provided for in them.

11.6.7. The Buyer can return the Goods by delivering them to the Seller's stores, returning them via couriers or sending them by post. The goods must be returned to the Seller to the address specified in the confirmation of receipt of the contract cancellation notice sent by the Seller to the Buyer. The procedure and conditions for the delivery of heavy goods (to assess the quality of the goods, change, repair or return them) to the Seller shall be agreed separately by the Buyer and the Seller by phone or e-mail. by mail info@bebetono.lt or the Buyer delivers them himself to the Vilnius Store.

11.6.8. If the Seller delivered the product to the Buyer's home and it is not possible to return it using one of the following methods ways, The seller must collect the goods from the buyer at his own expense.

11.6.9. If the Buyer has used the rights established in clauses 11.1, 11.3-11.5 of the Rules, the money is returned to him within 14 (fourteen) calendar days after the Seller received the Buyer's notification, and if the goods are not returned by the Buyer to the Seller, the term provided for in this clause is calculated from the day the goods are returned to the Seller . If the Buyer has used the additional money-back guarantee, he is subject to a refund period of 30 (thirty) calendar days, calculated from the day the goods are returned to the Seller.

11.6.10. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.6.11. After using the rights enshrined in clauses 11.1.-11.3 of the Rules, the following shall be returned to the Buyer: the price of the product, the administrative fee, if it was applied, the cost of delivering the product. After using the rights enshrined in clauses 11.4-11.5 of the Rules, the following shall be returned to the Buyer: the price of the product, the administrative fee, if it was applied, the costs of delivering the product, the cost of returning the product.

11.6.12. The Seller has the right not to return the sums paid to the User until the goods are returned to the Seller and checked for compliance with Clause 11.6.2 of the Rules.

11.6.13. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices.

12. Responsibility

12.1. The buyer is responsible for actions performed using bebetono.lt.

12.2. After registering, the Buyer is responsible for storing and/or transferring his login data to third parties. If the services provided by bebetono.lt are used by a third person who has connected to bebetono.lt using the Buyer's login data, the Seller considers this person to be the Buyer.

12.3. The Seller is released from any responsibility in cases where the losses arise because the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, the Privacy Policy, although he was given such an opportunity.

12.4. If bebetono.lt provides links to websites of other third parties, the Seller does not guarantee that the information that can be viewed by clicking on these links is correct, complete or accurate. Third parties are responsible for the content, correctness, completeness and accuracy of information provided by third parties. The seller is not obliged to check the transmitted or stored external information or to detect illegal actions.

12.5. The Seller is not responsible for the proper fulfillment of mutual obligations between the Buyer and the Seller's Partners, whose goods or services the Buyer orders using bebetono.lt.

13. Exchange of information

13.1. The Seller sends all notifications in accordance with the procedure provided for in these Rules and Privacy Policy to the Buyer's specified e-mail address or SMS message to the Buyer's specified phone number during registration or when ordering goods.

13.2. The buyer sends all messages and questions using the means of communication specified in the "Contacts" section of the Seller's bebetono.lt.

14. Final Provisions

14.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.

14.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.

14.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If it is not possible to reach an agreement within 20 (twenty) calendar days, disputes are resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.

14.4. In the event that the Buyer does not agree with the Seller's response to the Buyer's written claim, the Buyer (natural person, consumer) can submit his/her request/complaint regarding the goods purchased on bebetono.lt to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, e-mail p. tarnyba@vvtat.lt, phone 85 262 67 51, fax (85) 279 1466, on the website www.vvtat.lt (also for territorial units of the State Consumer Rights Protection Service in counties) - whether to fill out the application form on the EGS platform https://ec.europa.eu/odr/.